The Phoenix Hotel Yogyakarta - Handwritten Collection | Hotel in Yogyakarta

| 9.0 (1001 Reviews) |  1 Bathroom
Central Yogyakarta Hotel | The Phoenix Hotel Yogyakarta - Handwritten Collection

Hotel in Central Yogyakarta, Yogyakarta

Luxury hotel with a full-service spa, steps from Malioboro Street
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
The Phoenix Hotel Yogyakarta - Handwritten Collection offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: 5:30 am contactless check-in available minimum check-in age: 17
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 500000.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: idr 550000 per vehicle (one-way, maximum occupancy 4) rollaway bed fee: idr 500000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property uses a grey water recycling system

Reviews

Sebastian
Jan 1, 2026 07:12:37 PM
Review Score:   8
Summary: This is a stunning building in a great location in Yogyakarta. Probably one of the most attractive hotels we have ever stayed at. However, it is currently running the risk of becoming dated. Obviously I understand the colonial theme is vital to this hotel, however the fixtures and fittings are a bit worn and the place could do with a bit of a refresh. The staff are exceptional and we received a very warm welcome. Breakfast was good with a good range of food and drink. The restaurant for dinner and the room service offering was below par for a hotel of this standard. Although it was fairly priced, the food was nothing exceptional. Very generic Hotel food and even signature dishes like the Nasi Goreng weren't particularly exciting. It is not as good as the Indonesian food I can get in London, which I found really surprising. I think a lick of paint and some improved cleaning of the bathrooms would go a long way. The corners were quite dirty and there was lots of dirt and stuff behind the beds which showed they hadn't been moved to be cleaned. Re the laundry service we ended up with somebody else's socks and the pair of jeans we sent for washing came back with marks on. The drainage in the shower was very instead of going into the drain actually went away from the drain. So whoever tiled this did a substandard job and must have missed physics class! This means you have to stand in dirty water. Overall, it's a great hotel and I would return if the small tweaks were made.
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