The Alts Hotel | Hotel in Palembang

| 7.0 (28 Reviews) | 9 Bathrooms 23 Guests

Hotel in Palembang

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

The Alts Hotel is located in Palembang.

This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Ocean View, and several others. This is a 5 star rated property and has over 28 reviews with the average score of 7 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Alts Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alts Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Kids' meals

Fruit

Restaurant

Snack bar

Coffee house on site

Parking

Accessible parking

Private Parking

Parking

Free parking

Parking garage

Parking on site

Accessibility

Wheelchair accessible

Activities

Sauna

Fitness center

Steam room

Fitness

Yoga classes

Spa lounge/Relaxation area

Nightclub/DJ

Spa/Wellness packages

Fitness classes

Personal trainer

Live sports events (broadcast)

Massage chair

Massage

Live music/Performance

Locker rooms

Spa facilities

General

Elevator

Air conditioning

Wifi in all areas

Family rooms

Facilities for disabled guests

Smoke-free property

Designated smoking area

Heating

Non-smoking rooms

Safe

Guest Services

Car rental

Airport shuttle

Shuttle service (additional charge)

24-hour front desk

Suit press

Meeting/Banquet facilities

Shuttle service

Valet parking

Airport shuttle (additional charge)

Fax/Photocopying

Room service

Private check-in/out

Ironing service

Baggage storage

Business center

Dry cleaning

Express check-in/out

Laundry

Daily housekeeping

Concierge

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Garden

Sun deck

Terrace

Outdoor pool (year-round)

BBQ facilities

Security/Safety

24-hour security

Key access

Key card access

CCTV outside property

Fire extinguishers

Smoke alarms

CCTV in common areas

Security alarm

Guest accommodation sealed after cleaning

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Access to healthcare professionals

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Face masks for guests available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Mobile app for room service

Physical distancing rules followed

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Spa

Beach chairs/Loungers

Infinity pool

Pool bar

Swimming pool

Transportation/Shuttle

Public transit tickets

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation, please note, credit card used for reservation must be valid at time of arrival. if the credit card used during reservation is declined the reservation will be canceled, it is a mandatory show to us antigen result who stays 3 days or moreguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 55110, 9120103122288

Reviews

Value for money:

7.89

Location:

8.55

Staff:

8.42

Facilities:

8.01

Comfort:

8.22

Cleanliness:

8.09

William

Jun 1, 2026 07:00:00 AM

Review Score: 9

Indonesia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Staff so friendly. Excellent facilities.. A happy hotel

Negative: Cannot think of anything negativeA Happy

Summary: A Happy Hotelhu

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Double Room Room Type: Double Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Bidet, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Carpeted, Fire extinguisher, Key access, Key card access, Ironing facilities, Safe, Trash cans Media & Technology Flat-screen TV, Telephone, TV, Satellite channels Kitchen Cleaning products, Dryer, Refrigerator, Electric kettle Living Area Desk, Sofa, Sitting area View View, City view, Landmark view Services Executive lounge access, Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit located on ground floor, Adapted bath, Entire unit wheelchair accessible, Toilet with grab rails, Accessible by elevator, Raised toilet, Upper floors accessible by elevator Room amenities Drying rack for clothing, Socket near the bed, Clothes rack, Feather pillow Pool and Spa Pool towels, Pool with a view, Infinity Pool Physical distancing Single-room AC for guest accommodation
Premier Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Bidet, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Air conditioning, Hardwood or parquet floors, Smoke Alarm, Carpeted, Fire extinguisher, Key access, Key card access, Ironing facilities, Safe, Trash cans, Interconnecting room(s) available Media & Technology Flat-screen TV, Telephone, TV Living Area Desk, Sitting area Services Wake-up service Kitchen Cleaning products, Dryer, Electric kettle Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack Physical distancing Single-room AC for guest accommodation
Cabana Suite Room Type: Double Room Size: 33 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Bidet, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Fire extinguisher, Key access, Key card access, Ironing facilities, Trash cans, Safe Media & Technology Flat-screen TV, Telephone, TV Outdoors Balcony, Terrace Living Area Desk, Sitting area Services Wake-up service Kitchen Cleaning products, Dryer, Electric kettle Bedroom Wardrobe or closet View Garden view Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack, Feather pillow Physical distancing Single-room AC for guest accommodation
Deluxe Twin Room Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Fire extinguisher, Key card access, Ironing facilities, Safe, Trash cans, Interconnecting room(s) available Media & Technology Telephone, TV Living Area Desk, Sitting area Services Wake-up service Kitchen Cleaning products, Dryer, Electric kettle Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack
Junior Suite New Room Type: Family Room Size: 54 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Toothbrush, Shower cap, Slippers, Shampoo, Toilet, Body soap, Free toiletries, Conditioner, Towels, Bathtub, Hairdryer, Toilet paper General Air conditioning, Smoke Alarm, Carpeted, Fire extinguisher, Key access, Key card access, Ironing facilities, Trash cans, Safe Media & Technology Telephone, TV Kitchen Cleaning products, Dryer, Refrigerator, Electric kettle Living Area Desk, Sofa, Sitting area View View, City view, Landmark view Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack
Premier Corner Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Hardwood or parquet floors, Air conditioning, Smoke Alarm, Fire extinguisher, Key access, Key card access, Ironing facilities, Trash cans, Safe Media & Technology Telephone, TV Living Area Desk, Sitting area View View, City view, Landmark view Services Wake-up service Kitchen Cleaning products, Dryer, Electric kettle Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack
Grand Suite Room Type: Suite Room Size: 120 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Bathrobe, Bathtub or shower, Walk-in shower, Toothbrush, Shower cap, Slippers, Shampoo, Toilet, Body soap, Free toiletries, Conditioner, Towels, Bathtub, Hairdryer, Toilet paper General Air conditioning, Smoke Alarm, Carpeted, Fire extinguisher, Key access, Key card access, Ironing facilities, Safe, Trash cans, Interconnecting room(s) available Media & Technology Telephone, TV Kitchen Electric kettle, Dryer, Refrigerator, Microwave, Cleaning products, Kitchen, Coffee machine Living Area Desk, Sofa, Sitting area Services Wake-up service Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Socket near the bed, Clothes rack
Premier with City View Room Type: Twin/Double Room Size: 31 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar, Bottle of water Bathroom Private bathroom, Walk-in shower, Toothbrush, Shower cap, Slippers, Shampoo, Toilet, Shower, Body soap, Free toiletries, Conditioner, Towels, Hairdryer, Toilet paper General Air conditioning, Smoke Alarm, Carpeted, Fire extinguisher, Key access, Key card access, Ironing facilities, Trash cans, Safe Media & Technology Telephone, TV Living Area Desk, Sitting area View View Services Wake-up service Kitchen Cleaning products, Dryer, Electric kettle Bedroom Wardrobe or closet Accessibility Entire unit wheelchair accessible, Upper floors accessible by elevator, Accessible by elevator Room amenities Sofa bed, Socket near the bed, Clothes rack

FAQ's

Is this The Alts Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alts Hotel?

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alts Hotel have a swimming pool?

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alts Hotel?

Best-rates for the The Alts Hotel starts from $57 per night with includes Bar, Breakfast, Child Friendly, Sports/Activities, View, Accessibility, Spa, Guest Services, Entertainment, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Parking, Ocean View, Balcony/Terrace, Transportation/Shuttle, Wellness Facilities, Fireplace/Heating, Internet, Pool, Designated Smoking Area, Wheelchair Accessible, Oceanfront, Security/Safety, Business Services, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Alts Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alts Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alts Hotel?

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alts Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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