Oakwood Hotel & Residence Surabaya | Hotel in Surabaya

| 9.8 (41 Reviews) |  1 Bathroom
Surabaya Hotel | Oakwood Hotel & Residence Surabaya

Hotel in Surabaya

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and coffee/tea in a common area.
Oakwood Hotel & Residence Surabaya offers 144 air-conditioned accommodations with tablet computers and safes. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Surabaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Bathrobes
  • Designer toiletries
  • Private bathroom
Bedroom
  • Air conditioning
  • Egyptian cotton sheets
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Premium bedding
  • Bed sheets
  • Down comforter
  • Blackout drapes/curtains
  • Tempur-Pedic bed
  • Slippers
  • Iron/ironing board
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Phone
Breakfast
  • 24-hour room service
  • 1 restaurant
  • Coffee/tea in common area(s)
  • 1 bar
  • Coffee/tea maker
  • Paper towels
  • Free bottled water
  • Electric kettle
Parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Free self parking on site
  • Airport shuttle on request
Accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible business center
  • Elevator
  • Wheelchair-accessible restaurant
  • In-room accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible concierge desk
Activities
  • Indoor pool
  • Fitness center
Entertainment
  • MP3 dock
  • Cable channels
  • Tablet computer
  • 42-inch Smart TV
  • Premium channels
General
  • Computer station
  • Meeting rooms - 4
  • Front-desk safe
  • Elevator
  • Banquet hall
  • Grocery/convenience store
  • Free newspapers in lobby
  • Ballroom
  • Indonesian
  • English
  • Japanese
  • Malay
  • TV in lobby
  • Romance packages available
  • Designated smoking areas
Guest Services
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • In-room child care (surcharge)
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 350000.0 per night. free cribs (infant beds)!
Payment Policy
Airport shuttle fee: idr 500000 per vehicle (one-way) airport shuttle fee per child: idr 500000 (one-way), (from 4 to 12 years old) rollaway bed fee: idr 350000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 8120019110696 safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Dave
Feb 25, 2026 10:32:45 PM
Review Score:   10
Summary: This place is really nice and good for long term stays. It’s one of my favorite places to stay to be honest, even has a washer dryer in the room we stayed in.
See All Reviews

Room Arrangement

Room Info Facilities
One Bedroom Executive
Room Size: m2
1 King Bed
One Bedroom Executive

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
One Bed Room Premier
Room Size: m2
1 King Bed
One Bed Room Premier

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio Deluxe King
Room Size: m2
1 King Bed
Studio Deluxe King

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio Deluxe Twin
Room Size: m2
2 Twin Beds
Studio Deluxe Twin

General

Number of living rooms 0, Number of bedrooms - 1, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Two Bedroom Deluxe
Room Size: m2
3 King Bed and Twin Beds
Two Bedroom Deluxe

General

Number of living rooms 0, Number of bedrooms - 1, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Superior King
Room Size: m2
1 King Bed
Superior King

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Twin Room
Room Size: m2
2 Twin Beds
Superior Twin Room

General

Extra bed count 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Surabaya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surabaya hotel have a swimming pool?

Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surabaya hotel?

Best-rates for the Surabaya hotel starts from $77 per night with includes Business Services, Bedding/Linens, Restaurant, Guest Services, Child Friendly, Kitchen, TV, Wellness Facilities, Toiletries, Laundry, Parking, Designated Smoking Area, Wheelchair Accessible, Bar, Pool, Internet, Air Conditioner, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Surabaya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surabaya hotel?

Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surabaya hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD77
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