Novotel Samator Surabaya Timur | Hotel in Surabaya

| 8.2 (321 Reviews) | 2 Bathrooms 29 Guests

Surabaya Hotel | Novotel Samator Surabaya Timur

Hotel in Surabaya

Located 4.7 miles from Submarine Monument, Novotel Samator Surabaya Timur offers 4-star accommodations in Surabaya and has a fitness center, a restaurant and a bar. Featuring room service, this property also provides guests with an outdoor pool. The property has a 24-hour front desk, airport transportation, a kids' club and free WiFi. At the hotel, every room has a closet. Rooms contain air conditioning and a flat-screen TV, and certain accommodations at Novotel Samator Surabaya Timur have a city view. The rooms will provide guests with a fridge. The breakfast offers buffet, continental or American options. Gubeng Train Station is 5 miles from the accommodation, while Sharp Bamboo Monument is 5.2 miles from the property. Juanda International Airport is 6.8 miles away.

Novotel Samator Surabaya Timur is located in Surabaya.

This 312 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Transportation/Shuttle, Business Services, and several others. This is a 4 star rated property and has over 321 reviews with the average score of 8.2 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 312 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Novotel Samator Surabaya Timur in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Novotel Samator Surabaya Timur”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Wine/Champagne

Kids' meals

Parking

Parking

Accessible parking

Parking garage

Free parking

Parking on site

Accessibility

Wheelchair accessible

Activities

Spa facilities

Locker rooms

Full-body massage

Neck massage

Massage

Fitness

Kids' club

Game room

Head massage

Spa/Wellness packages

Back massage

Hand massage

Fitness center

Foot massage

General

Safe

Elevator

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Guest Services

Express check-in/out

Ironing service

Baggage storage

Airport shuttle (additional charge)

24-hour front desk

Lockers

Fax/Photocopying

Laundry

Daily housekeeping

Dry cleaning

Meeting/Banquet facilities

Room service

Airport shuttle

Babysitting/Child services

Suit press

Concierge

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Outdoor pool

Security/Safety

24-hour security

CCTV in common areas

Key access

Fire extinguishers

Smoke alarms

CCTV outside property

Security alarm

Key card access

Property cleaned by professional cleaning companies

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Use of cleaning chemicals that are effective against coronavirus

Delivered food covered securely

Breakfast to-go containers

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Thermometers for guests provided by property

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Access to healthcare professionals

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Mobile app for room service

Contactless check-in/out

Spa

Pool with view

Swimming pool

Kids' pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.61

Location:

7.86

Staff:

8.7

Facilities:

8.57

Comfort:

8.71

Cleanliness:

8.84

AKIKO

Jun 9, 2026 07:00:00 AM

Review Score: 9

Japan

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Great service! Good room!

Summary: Nice!

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Double Room Size: 29 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Shower cap, Slippers, Toothbrush, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Superior King Suite Room Type: Suite Room Size: 76 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Bathrobe, Shower cap, Slippers, Toothbrush, Additional bathroom, Walk-in shower, Bathtub or shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Pajamas, Socket near the bed, Clothes rack Pool and Spa Pool towels
Superior Twin Room Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Shower cap, Slippers, Toothbrush, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Upper floors accessible by elevator, Shower chair, Accessible by elevator, Entire unit wheelchair accessible, Toilet with grab rails Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Deluxe Double Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Shower cap, Slippers, Toothbrush, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Deluxe Twin Room Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Shower cap, Slippers, Toothbrush, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Interconnecting room(s) available, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite with 1 King Size Bed and 2 Single Bed Room Type: Double Room Size: 128 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Bathrobe, Shower cap, Slippers, Toothbrush, Additional bathroom, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite with 1 King size Bed Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Toilet, Body soap, Conditioner, Bathrobe, Shower cap, Slippers, Toothbrush, Additional bathroom, Walk-in shower, Shampoo, Free toiletries, Guest bathroom, Toilet paper, Towels, Shower, Hairdryer General Safe, Tile/Marble floor, Key access, Soundproof, Smoke Alarm, Fire extinguisher, Carpeted, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Desk, Sofa, Sitting area View View, River view, City view Bedroom Linens, Wardrobe or closet Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Socket near the bed, Clothes rack Pool and Spa Pool towels
Executive Suite Room Type: Suite Room Size: 160 m²	Food & Drink Bottle of water, Tea/Coffee maker General Safe, Key access, Smoke Alarm, Fire extinguisher, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Sofa View View, River view, City view Bedroom Linens, Wardrobe or closet Bathroom Towels, Walk-in shower Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Clothes rack Pool and Spa Pool towels
Executive Twin Room Room Type: Double Room Size: 30 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Safe, Key access, Smoke Alarm, Fire extinguisher, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Sofa View View, River view, City view Bedroom Linens, Wardrobe or closet Bathroom Towels, Walk-in shower Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Clothes rack Pool and Spa Pool towels
Executive Double Room Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker General Safe, Key access, Smoke Alarm, Fire extinguisher, Key card access, Trash cans, Air conditioning Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Electric kettle, Refrigerator Living Area Sofa View View, River view, City view Bedroom Linens, Wardrobe or closet Bathroom Towels, Walk-in shower Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator, Shower chair Room amenities Clothes rack Pool and Spa Pool towels

FAQ's

Is this Novotel Samator Surabaya Timur pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Samator Surabaya Timur?

Check-in time for Novotel Samator Surabaya Timur starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Samator Surabaya Timur have a swimming pool?

Yes, this Novotel Samator Surabaya Timur has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Samator Surabaya Timur?

Best-rates for the Novotel Samator Surabaya Timur starts from $51 per night with includes Business Services, Air Conditioner, View, Wheelchair Accessible, Accessibility, Spa, Guest Services, Pool, Wellness Facilities, Restaurant, Bar, Entertainment, Breakfast, Laundry, Parking, Balcony/Terrace, Security/Safety, Sports/Activities, Child Friendly, Internet, Transportation/Shuttle with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Samator Surabaya Timur a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Samator Surabaya Timur wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Samator Surabaya Timur is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Samator Surabaya Timur?

Based on the information reported by the owner or manager, the Novotel Samator Surabaya Timur indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Samator Surabaya Timur?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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