Is this Novotel Pekanbaru pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Novotel Pekanbaru?

Check-in time for Novotel Pekanbaru starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Novotel Pekanbaru have a swimming pool?

Yes, this Novotel Pekanbaru has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Pekanbaru?

Best-rates for the Novotel Pekanbaru starts from $57 per night with includes Accessibility, Bar, Breakfast, Child Friendly, Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Laundry, TV, Transportation/Shuttle, Bedding/Linens, Guest Services, Parking, Business Services, Internet, Barbecue/Outdoor Cooking, Kitchen, Pool, Wellness Facilities, Spa, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Pekanbaru a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Pekanbaru wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Pekanbaru is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Pekanbaru?

Based on the information reported by the owner or manager, the Novotel Pekanbaru indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Pekanbaru?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Pekanbaru | Hotel in Pekanbaru

| 8.4 (105 Reviews) | 1 Bathroom

Hotel in Pekanbaru

Hotel in Pekanbaru with a health club and spa services
Along with an outdoor pool, this hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Eco-friendly toiletries

Towels

Bedroom

Air conditioning

Rollaway/extra beds (surcharge)

Bed sheets

Recycling

Safe

Desk

Iron/ironing board (on request)

Water-efficient showers only

Eco-friendly cleaning products provided

LED light bulbs

Bulk dispenser for toiletries

Energy-saving switches

Phone

Soundproofing

Breakfast

1 poolside bar and 1 bar

24-hour room service

Breakfast available for a fee: IDR 108900 per person

1 restaurant and 1 coffee shop/cafe

Coffee/tea maker

Free bottled water

Minibar

Parking

Area shuttle (surcharge)

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Elevator

Activities

Children's pool

Spa services

Fitness center

Outdoor pool

Entertainment

40-inch LED TV

Satellite channels

General

Conference space (10549 square feet)

Business center

Meeting rooms

Free newspapers in lobby

Front-desk safe

Elevator

Banquet hall

English

Indonesian

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Designated smoking areas

Biodegradable coffee stirrers

No plastic water bottles

Reusable cups only

At least 80% lighting from LEDs

Comprehensive food waste policy

No plastic coffee stirrers

Humane treatment of captive wild animals

Reusable tableware only

Vegetarian dining options

No plastic soda bottles

Local artist showcase

Local culture & ecosystem education

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Children's pool

Rollaway/extra beds (surcharge)

Outdoor pool

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Porter/bellhop

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Wedding services

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Outdoors

Vegetable garden

BBQ grill(s)

Terrace

Garden

Spa

Massages

Policies

Check-in

Check-in time starts at 2 pm contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are available for idr 400000.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 108900 per person airport shuttle fee: idr 100000 per room (one-way) rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system

Reviews

Patsy

Jul 17, 2025 05:30:00 AM

Review Score: 6

Summary: There are mosquitoes in the dining area.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Double Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Ping - 8, Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Shower only, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Private bathroom, Number of bedrooms - 1, Wardrobe or closet, Square meters - 28, Shower only, Ping - 8.46, Square feet - 301, Extra bed count 1, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, Multiple Beds Room Size: m² 3 Twin Beds and Double Sofa Bed	General Wardrobe or closet, Bed count maximum 3, Extra bed count 1, Bed count minimum 3
Superior Room, 1 Double Bed with Sofa bed Room Size: m² 2 Double Bed and Double Sofa Bed	General Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 Double Bed, Balcony Room Size: m² 1 Double Bed	General Wardrobe or closet, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 2 Twin Beds, Balcony Room Size: m² 2 Twin Beds	General Wardrobe or closet, Extra bed count 1, Bed count minimum 2, Bed count maximum 2