Is this Palembang hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Palembang hotel have a swimming pool?

Yes, this Palembang hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Palembang hotel?

Best-rates for the Palembang hotel starts from $61 per night with includes Parking, Pool, Business Services, Barbecue/Outdoor Cooking, Child Friendly, Internet, Wheelchair Accessible, Balcony/Terrace, Bedding/Linens, Guest Services, Air Conditioner, TV, Wellness Facilities, Spa, Entertainment, Kitchen, Designated Smoking Area, Accessibility, Restaurant, Bar, Breakfast, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Palembang hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Palembang hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Palembang hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Palembang hotel?

Based on the information reported by the owner or manager, the Palembang hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Palembang hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Palembang Hotel & Residence | Hotel in Palembang

| 8.2 (58 Reviews) | 1 Bathroom

Palembang Hotel | Novotel Palembang Hotel & Residence

Hotel in Palembang

Central hotel with 2 restaurants connected to a shopping center in Palembang
Along with 2 restaurants, this hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.
Housekeeping is available on request.
Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers.

This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Eco-friendly toiletries

Rainfall showerhead

Private bathroom

Bedroom

Bed sheets

Air conditioning

Blackout drapes/curtains

Safe

LED light bulbs

In-room massage

Eco-friendly cleaning products provided

Recycling

Bulk dispenser for toiletries

Phone

Local maps

Slippers

Restaurant dining guide

Desk

Water-efficient showers only

Soundproofing

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 220000 for adults and IDR 110000 for children

1 bar

2 restaurants and 1 coffee shop/cafe

24-hour room service

Coffee/tea maker

Minibar

Free bottled water

Parking

Valet parking on site (IDR 100000 per day)

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Elevator

Activities

Adjacent to a golf course

Outlet shopping

Health/beauty spa

Shopping mall

Health club

Children's pool

Full-service spa

Sauna

2 outdoor pools

Steam room

Nightclub

Entertainment

Cable/satellite channels

43-inch LCD TV

General

Conference space (15608 square feet)

Business center

Computer station

Meeting rooms - 13

Elevator

Ballroom

ATM/banking services

Reception hall

Front-desk safe

Indonesian

English

TV in lobby

No plastic coffee stirrers

Romance packages available

Reusable cups only

Couples dining

Reusable tableware only

No plastic drinking straws

Biodegradable drinking straws

No plastic soda bottles

At least 80% lighting from LEDs

No plastic water bottles

Designated smoking areas

At least 80% organic food

At least 80% of food locally-sourced

Biodegradable coffee stirrers

Guest Services

Snack bar/deli

Children's pool

2 outdoor pools

Soundproofed rooms

Laundry facilities

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Porter/bellhop

Luggage storage

24-hour front desk

Wedding services

Laundry facilities

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi

Outdoors

BBQ grill(s)

Garden

Pool umbrellas

Terrace

Balcony

Spa

Spa open daily

Steam room

Sauna

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 220000 for adults and idr 110000 for children airport shuttle fee: idr 350000 per vehicle (one-way, maximum occupancy 2) valet parking fee: idr 100000 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Binh Trang

Aug 20, 2025 12:14:29 PM

Review Score: 6

Summary: The floor dirty

See All Reviews

Room Arrangement

Room Info	Facilities
Family Suite Room Size: 1011 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Square feet - 1011, Square meters - 94, Number of bedrooms - 0, Ping - 28, Bed count maximum 3, Bed count minimum 3
Deluxe Room (Premium King Bed) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds Room Size: 415 square feet m² 2 Twin Beds	General Square feet - 415, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square meters - 39, Ping - 12, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Twin Beds Room Size: 463 square feet m² 2 Twin Beds	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13, Square feet - 463, Bed count minimum 2, Bed count maximum 2
Deluxe Room (1 Super King Bed) Room Size: 463 square feet m² 1 King Bed	General Square meters - 43, Number of living rooms 0, Pool view, Number of bedrooms - 0, Ping - 13, Bed count minimum 1, Square feet - 463, Bed count maximum 1
Superior Room (Super King Bed) Room Size: 415 square feet m² 1 King Bed	General Square feet - 415, Number of living rooms 0, Number of bedrooms - 0, Garden view, Square meters - 39, Ping - 12, Bed count minimum 1, Bed count maximum 1
Superior Room (Premium King Bed) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Junior Suite Room Size: 731 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 731, Number of bedrooms - 0, Square meters - 68, Bed count minimum 1, Bed count maximum 1, Ping - 21