Is this Kokoon Hotel Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Kokoon Hotel Surabaya?

Check-in time for Kokoon Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Kokoon Hotel Surabaya have a swimming pool?

Yes, this Kokoon Hotel Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kokoon Hotel Surabaya?

Best-rates for the Kokoon Hotel Surabaya starts from $24 per night with includes Spa, Restaurant, Transportation/Shuttle, Business Services, Child Friendly, Internet, Laundry, Air Conditioner, Parking, Wellness Facilities, Guest Services, Accessibility, Security/Safety, Wheelchair Accessible, Balcony/Terrace, Pool, Designated Smoking Area with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kokoon Hotel Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kokoon Hotel Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kokoon Hotel Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kokoon Hotel Surabaya?

Based on the information reported by the owner or manager, the Kokoon Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kokoon Hotel Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Kokoon Hotel Surabaya | Hotel in Surabaya

| 8.3 (293 Reviews) | 8 Bathrooms 16 Guests

Hotel in Surabaya

Located in Surabaya, a 8-minute walk from Red Bridge Surabaya, Kokoon Hotel Surabaya has accommodations with a fitness center, free private parking and a restaurant. Featuring family rooms, this property also provides guests with an outdoor pool. The property provides a 24-hour front desk, airport transportation, room service and free WiFi. The breakfast offers buffet, continental or Asian options. Pasar Turi Train Station Surabaya is 1.1 miles from the hotel, while Ampel Mosque is a 15-minute walk from the property. Juanda International Airport is 12 miles away.

Kokoon Hotel Surabaya is located in Surabaya.

This 87 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Internet, Laundry, Air Conditioner, and several others. This is a 3 star rated property and has over 293 reviews with the average score of 8.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 87 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Kokoon Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Kokoon Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Restaurant

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Kid-friendly buffet

Restaurant

Fruit

Coffee house on site

Parking

Parking garage

Free parking

Parking on site

Accessible parking

Parking

Private Parking

Accessibility

Wheelchair accessible

Activities

Themed dinners

Spa/Wellness packages

Spa facilities

Massage

Fitness center

Fitness

General

Elevator

Facilities for disabled guests

Non-smoking rooms

Soundproof rooms

Designated smoking area

Family rooms

Air conditioning

Guest Services

Dry cleaning

Ironing service

Laundry

Airport shuttle

Airport shuttle (additional charge)

Baggage storage

Daily housekeeping

Fax/Photocopying

Shuttle service (additional charge)

24-hour front desk

Room service

Meeting/Banquet facilities

Shuttle service

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Outdoor pool

Security/Safety

Fire extinguishers

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guests have the option to cancel any cleaning services for their accommodation during their stay

Physical distancing in dining areas

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Physical distancing rules followed

Spa

Swimming pool

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are not allowed

Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.44

Location:

7.21

Staff:

8.93

Facilities:

8.39

Comfort:

8.65

Cleanliness:

8.56

Frans

Jan 28, 2026 08:00:00 AM

Review Score: 8

Australia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Friendly staffs, good food and quiet and clean place .

Negative: 1.shower ventilator fan not working caused mirror in the shower room unusable 2.shaving is difficult because lighting both in the room or shower room poorly lit. Should have been a bit more brighter

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Queen Room Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Slippers, Private bathroom, Free toiletries, Towels, Shampoo, Toilet, Shower, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room Amenities Socket near the bed Layout Window
Superior Twin Bed Room Room Type: Twin Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Slippers, Private bathroom, Free toiletries, Towels, Shampoo, Toilet, Shower, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room Amenities Socket near the bed Layout Window
Junior Suite Room Type: Suite Room Size: 40 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Hairdryer, Slippers, Free toiletries, Private bathroom, Towels, Bathrobe, Toilet, Shower, Shampoo, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Kitchen Refrigerator, Electric kettle Living Area Sofa, Desk Services Wake-up service Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room Amenities Socket near the bed, Sofa bed Layout Window
Family Room Room Type: Family Room Size: 32 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Slippers, Private bathroom, Free toiletries, Towels, Shampoo, Toilet, Shower, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Living Area Desk View Pool view, View Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Pool and Spa Pool with a view Room Amenities Socket near the bed Layout Window
Standard Double Room Room Type: Double Room Size: 18 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Body soap, Slippers, Private bathroom, Free toiletries, Towels, Shampoo, Toilet, Shower, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Living Area Desk Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Room Amenities Socket near the bed
King Room with Pool View Room Type: Double Room Size: 20 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Internet Internet facilities Bathroom Body soap, Slippers, Private bathroom, Free toiletries, Towels, Shampoo, Toilet, Shower, Toilet paper, Toothbrush General Soundproof, Safe, Air conditioning, Trash cans, Smoke Alarm, Tile/Marble floor, Key card access, Fire extinguisher, Laptop safe Media & Technology TV, Flat-screen TV, Telephone Living Area Desk View Pool view, View Services Wake-up service Kitchen Electric kettle Bedroom Wardrobe or closet, Linens Accessibility Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator Pool and Spa Pool with a view Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 40 m² 1 King bed(s) Bed 1 Sofa bed Bed