JW Marriott Hotel Surabaya | Hotel in Surabaya

| 9.0 (361 Reviews) | 19 Bathrooms 50 Guests

Surabaya Hotel | JW Marriott Hotel Surabaya

Hotel in Surabaya

Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.

JW Marriott Hotel Surabaya is located in Surabaya.

This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Business Services, Sports/Activities, Air Conditioner, and several others. This is a 5 star rated property and has over 361 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This JW Marriott Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Special diet meals (on request)

Fruit

Coffee house on site

Kids' meals

Kid-friendly buffet

Breakfast in the room

Wine/Champagne

Restaurant

Snack bar

Parking

Free parking

Accessible parking

Private Parking

Parking on site

Parking

Activities

Evening entertainment

Spa facilities

Yoga classes

Nightclub/DJ

Aerobics

Sauna

Hot tub/Jacuzzi

Locker rooms

Massage

Fitness

Live music/Performance

Fitness classes

Steam room

Fitness center

Spa/Wellness packages

Kids' club

Entertainment

Indoor play area

General

Soundproof rooms

Designated smoking area

Safe

Wifi in all areas

Air conditioning

Elevator

Facilities for disabled guests

Non-smoking rooms

Family rooms

Guest Services

Laundry

Dry cleaning

Room service

Suit press

Ironing service

Airport shuttle (additional charge)

Fax/Photocopying

ATM on site

Shared lounge/TV area

Shuttle service

24-hour front desk

Meeting/Banquet facilities

Valet parking

Concierge

Business center

Baggage storage

Private check-in/out

Car rental

Shuttle service (free)

Daily housekeeping

Airport shuttle

Internet

Internet

Wifi

Free Wifi

Outdoors

BBQ facilities

Picnic area

Sun deck

Outdoor pool (year-round)

Outdoor pool

Garden

Security/Safety

Fire extinguishers

Security alarm

Smoke alarms

CCTV outside property

24-hour security

CCTV in common areas

Key card access

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Property cleaned by professional cleaning companies

Guest accommodation disinfected between stays

Guests have the option to cancel any cleaning services for their accommodation during their stay

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Food can be delivered to guest accommodation

Physical distancing in dining areas

Delivered food covered securely

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Access to healthcare professionals

Thermometers for guests provided by property

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

First aid kits available

Physical distancing rules followed

Mobile app for room service

Contactless check-in/out

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Spa

Swimming pool

Beach chairs/Loungers

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

License number: 55110, 9120104332057

Reviews

Value for money:

8.71

Location:

9.17

Staff:

9.47

Facilities:

8.94

Comfort:

9.18

Cleanliness:

9.07

Karl-Oskar

Jun 3, 2026 07:00:00 AM

Review Score: 8

Sweden

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with City View Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Adapted bath, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
King Room with Skyline View - Executive Lounge Access Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Junior King Suite with Skyline View - Executive Lounge Access Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
One Bedroom Suite, 1 King Bed Room Type: Double Room Size: 86 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk, Dining area Bedroom Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Kitchen Dining table, Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Junior King Suite with Skyline View Room Type: Double Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Premium Double Room with Two Double Beds and Skyline View Room Type: Suite Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Twin Room with City View Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Executive Deluxe, 2 Twin Bed Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
One Bedroom Residential Suite, 1 King Bed Room Type: Double Room Size: 80 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk, Dining area Kitchen Dishwasher, Electric kettle, Dryer, Dining table, Washing machine View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Chairman Suite, 1 King Bed; 2 Twin Bed Room Type: Suite Room Size: 341 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Activities Hot tub Living Area Sitting area, Sofa, Desk, Dining area Kitchen Dishwasher, Electric kettle, Dryer, Dining table, Washing machine Bedroom Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Presidential Suite, 1 King Bed; 2 Twin Bed Room Type: Suite Room Size: 390 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Activities Hot tub Living Area Sitting area, Sofa, Desk, Dining area Kitchen Dishwasher, Electric kettle, Dryer, Dining table, Washing machine Bedroom Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed Room Type: Apartment Room Size: 126 m² 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk, Dining area Kitchen Dishwasher, Electric kettle, Dryer, Dining table, Washing machine Bedroom Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Drying rack for clothing, Non-feather pillow, Adapter, Clothes rack Pool and Spa Pool towels, Pool with a view Physical distancing Single-room AC for guest accommodation
Premium King Room with Skyline View Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Interconnecting room(s) available, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock Living Area Sitting area, Sofa, Desk View City view, View Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Kitchen Electric kettle Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Adapter, Clothes rack Physical distancing Single-room AC for guest accommodation
Three-Bedroom Residential Suite - Executive Lounge Access Room Type: Suite Room Size: 192 m² 2 Twin bed(s) Bed 2 Twin bed(s) Bed 1 King bed(s) Bed	Food & Drink Tea/Coffee maker, Bottle of water Bathroom Private bathroom, Bidet, Toilet, Body soap, Conditioner, Bathtub, Shower cap, Toilet paper, Toothbrush, Bathtub or shower, Slippers, Free toiletries, Shower, Hairdryer, Guest bathroom, Towels, Walk-in shower, Shampoo, Bathrobe General Iron, Soundproof, Safe, Smoke Alarm, Air conditioning, Carpeted, Trash cans, Key card access, Ironing facilities Media & Technology Telephone, TV, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service, Wake-up service/Alarm clock, Executive lounge access Living Area Sitting area, Sofa, Desk, Dining area Kitchen Dishwasher, Electric kettle, Dryer, Dining table, Washing machine Bedroom Linens, Wardrobe or closet, Walk-in closet, Alarm clock, Childrens' cribs View City view, View Accessibility Accessible by elevator, Lower sink, Upper floors accessible by elevator Room amenities Socket near the bed, Feather pillow, Non-feather pillow, Adapter, Clothes rack Physical distancing Single-room AC for guest accommodation

FAQ's

Is this JW Marriott Hotel Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at JW Marriott Hotel Surabaya?

Check-in time for JW Marriott Hotel Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the JW Marriott Hotel Surabaya have a swimming pool?

Yes, this JW Marriott Hotel Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in JW Marriott Hotel Surabaya?

Best-rates for the JW Marriott Hotel Surabaya starts from $98 per night with includes Security/Safety, Spa, Restaurant, Bar, Breakfast, Wheelchair Accessible, Balcony/Terrace, Guest Services, Barbecue/Outdoor Cooking, Accessibility, Wellness Facilities, Entertainment, Child Friendly, Hot Tub, Internet, Laundry, Parking, Pool, View, Ocean View, Oceanfront, Transportation/Shuttle, Business Services, Sports/Activities, Air Conditioner, Designated Smoking Area, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is JW Marriott Hotel Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the JW Marriott Hotel Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the JW Marriott Hotel Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the JW Marriott Hotel Surabaya?

Based on the information reported by the owner or manager, the JW Marriott Hotel Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for JW Marriott Hotel Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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