Elais by ARTOTEL | Hotel in Medan

| 9.5 (2 Reviews) | 6 Bathrooms 12 Guests

Hotel in Medan

Located in Medan and with Maimun Palace reachable within 3.2 miles, Elais by ARTOTEL provides concierge services, non-smoking rooms, a terrace, free WiFi throughout the property and a restaurant. This 3-star hotel offers room service and a 24-hour front desk. Guests can enjoy city views. The hotel will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a bidet. All guest rooms feature a closet. A buffet, continental or Asian breakfast is available at the property. Guests can use the business center or relax in the bar. Medan Grand Mosque is 3.3 miles from Elais by ARTOTEL, while Medan Train Station is 3.7 miles away. Kualanamu International Airport is 18 miles from the property.

Elais by ARTOTEL is located in Medan.

This 75 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Bar, Designated Smoking Area, Wheelchair Accessible, and several others. This is a 3 star rated property and has over 2 reviews with the average score of 9.5 . Coming to Medan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 75 Bedrooms Hotel if you want to learn more about this place in Medan. These details are authentic, as they are provided by our partner, booking.com.

This Elais by ARTOTEL in Medan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Elais by ARTOTEL”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Wine/Champagne

Restaurant

Parking

Parking

Free parking

Parking on site

General

Facilities for disabled guests

Safe

Designated smoking area

Non-smoking rooms

Air conditioning

Soundproof rooms

Smoke-free property

Wifi in all areas

Elevator

Family rooms

Guest Services

Concierge

Laundry

Baggage storage

24-hour front desk

Ironing service

Business center

Meeting/Banquet facilities

Dry cleaning

Fax/Photocopying

Daily housekeeping

Room service

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Security/Safety

Security alarm

Key card access

Fire extinguishers

CCTV in common areas

24-hour security

CCTV outside property

Smoke alarms

Guests have the option to cancel any cleaning services for their accommodation during their stay

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

All plates, cutlery, glasses, and other tableware sanitized

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Hand sanitizer in guest accommodation and common areas

First aid kits available

Cashless payment available

Mobile app for room service

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

This property does not accommodate bachelor(ette) or similar parties.

Reviews

Sivab

May 9, 2026 07:00:00 AM

Review Score: 9

Malaysia

Reviewer Type: Solo Traveller

Travel Purpose: business

Positive: Nice and cheap breakfast

Negative: Bed could have been super single size or king size

Summary: Overall pleasant stay. Will come again

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Studio Room Size: 24 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Bathroom Towels, Toilet paper, Toilet, Shampoo, Bathtub, Conditioner, Toothbrush, Slippers, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom, Bidet General Hardwood or parquet floors, Safe, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Trash cans, Ironing facilities Media & Technology Flat-screen TV, Mobile hotspot device, TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk View View, City view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Superior Twin Room Room Type: Studio Room Size: 24 m² 2 Twin bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Internet Internet facilities Bathroom Towels, Toilet paper, Toilet, Shampoo, Bathtub, Conditioner, Toothbrush, Slippers, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom, Bidet General Hardwood or parquet floors, Safe, Air conditioning, Smoke Alarm, Interconnecting room(s) available, Trash cans, Ironing facilities Media & Technology Flat-screen TV, Mobile hotspot device, TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk View View, City view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Double Room Size: 30 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Internet Internet facilities Bathroom Towels, Toilet paper, Toilet, Shampoo, Conditioner, Toothbrush, Slippers, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom, Bidet General Hardwood or parquet floors, Safe, Air conditioning, Smoke Alarm, Trash cans, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sofa View View, City view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Junior Suite Room Type: Suite Room Size: 48 m² 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Internet Internet facilities Bathroom Towels, Toilet paper, Toilet, Shampoo, Bathtub, Conditioner, Toothbrush, Slippers, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom, Bidet General Hardwood or parquet floors, Safe, Air conditioning, Smoke Alarm, Trash cans, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sofa View View, City view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Suite Room Type: Suite Room Size: 48 m² 1 Sofa bed Bed 1 Full bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Tea/Coffee maker, Minibar Internet Internet facilities Bathroom Towels, Toilet paper, Toilet, Shampoo, Bathtub, Conditioner, Toothbrush, Slippers, Hairdryer, Shower, Body soap, Free toiletries, Private bathroom, Bidet General Hardwood or parquet floors, Safe, Air conditioning, Smoke Alarm, Trash cans, Ironing facilities Media & Technology TV, Flat-screen TV, Telephone, Cable channels Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Desk, Sofa View View, City view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine Accessibility Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room amenities Sofa bed, Socket near the bed Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Elais by ARTOTEL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Elais by ARTOTEL?

Check-in time for Elais by ARTOTEL starts counting from 12:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Elais by ARTOTEL have a swimming pool?

No, this Elais by ARTOTEL does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Elais by ARTOTEL?

Best-rates for the Elais by ARTOTEL starts from $38 per night with includes Parking, Child Friendly, Internet, Bar, Designated Smoking Area, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Restaurant, Laundry, Guest Services, Entertainment, Air Conditioner, Accessibility, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Elais by ARTOTEL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Elais by ARTOTEL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Elais by ARTOTEL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Elais by ARTOTEL?

Based on the information reported by the owner or manager, the Elais by ARTOTEL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Elais by ARTOTEL?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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