Ascott Waterplace Surabaya | Apartment in Surabaya

| 9.1 (150 Reviews) | 182 Bedrooms 9 Bathrooms 25 Guests

Surabaya Apartment | Ascott Waterplace Surabaya

182 Bedroom Apartment in Surabaya

Welcoming guests with an outdoor swimming pool, Ascott Waterplace Surabaya is located right in front of Pakuwon Mall which houses convention halls, department stores and various dining outlets. This apartment also features a gym that guests can access for free. The fully furnished apartments are all air conditioned and has a living room with sofa, a flat-screen TV and a DVD player. The bedroom is fitted with a personal safe, a wardrobe and a desk. The fully equipped kitchen comes with a refrigerator, electric kettle and microwave. The private bathroom has a bathtub, hot/cold shower and hairdryer. Guests enjoy city view. The Dining Room serves a selection of Continental dishes. The local mini-market can be found within a 5-minute walk. The staff at Ascott Waterplace Surabaya will be happy to assist with laundry, dry cleaning and ironing services. Airport transfer can be arranged at an additional charge. Other facilities offered include in-room dining service and daily housekeeping. Guests who drive enjoy free parking privileges. The apartment is a 5-minute drive from Pakuwon Golf, Ciputra Golf Club, National Hospital, University Negeri Surabaya (UNESA), a 20-minute drive from Plaza Tunjungan and a 30-minute drive from Surabaya Zoo. Juanda International Airport can be reached by a 45-minute car ride.

Ascott Waterplace Surabaya is located in Surabaya.

This 182 Bedrooms Apartment is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Transportation/Shuttle, Security/Safety, and several others. This is a 5 star rated property and has over 150 reviews with the average score of 9.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Apartment for your next visit, you will surely love it.

You can check the reviews and description of this 182 Bedrooms Apartment if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Ascott Waterplace Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Ascott Waterplace Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Apartment, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Restaurant

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Parking

Parking

Private Parking

Parking garage

Parking on site

Accessible parking

Free parking

Activities

Kids' club

Fitness center

Golf course (within 2 miles)

Fitness

Water park

Entertainment

Outdoor play equipment for kids

Indoor play area

General

Air conditioning

Non-smoking rooms

Designated smoking area

Elevator

Family rooms

Wifi in all areas

Soundproof rooms

Guest Services

Room service

Suit press

Baggage storage

Shared lounge/TV area

Car rental

Airport shuttle (additional charge)

Airport shuttle

Ironing service

Meeting/Banquet facilities

24-hour front desk

Fax/Photocopying

Concierge

Daily housekeeping

Shuttle service (additional charge)

Shuttle service

Laundry

Dry cleaning

Grocery deliveries

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool (year-round)

Sun deck

Outdoor pool

Terrace

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Food can be delivered to guest accommodation

Breakfast to-go containers

Staff follow all safety protocols as directed by local authorities

First aid kits available

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Spa

Beach chairs/Loungers

Swimming pool

Waterslide

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Please note that breakfast is free of charge for children aged 0–6 years. a breakfast surcharge of 50% of the breakfast price per child applies for children aged 7–11 years. children aged 12 years and above will be charged for breakfast as adults.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, this property does not accommodate bachelor(ette) or similar parties, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.37

Location:

9.26

Staff:

8.92

Facilities:

8.55

Comfort:

8.93

Cleanliness:

8.71

PANKAJ

Dec 6, 2025 08:00:00 AM

Review Score: 10

Indonesia

Reviewer Type: Couple

Travel Purpose: leisure

Positive: it is ok

Negative: car parking at basement area we needs to move around .little boaring

Summary: it is excellent

See All Reviews

Room Arrangement

Room Info	Facilities
One-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 46 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View Pool view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation
One-Bedroom Executive Apartment Room Type: Apartment Room Size: 53 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View Pool view, View, Quiet street view, City view, Landmark view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation
Two-Bedroom Deluxe Apartment Room Type: Apartment Room Size: 90 m² 1 King bed(s) Bed 1 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Additional bathroom, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View City view, Landmark view, Quiet street view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation
Two-Bedroom Executive Apartment Room Type: Apartment Room Size: 100 m² 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Additional bathroom, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View City view, Landmark view, Quiet street view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation
Three-Bedroom Executive Apartment Room Type: Apartment Room Size: 113 m² 1 Twin bed(s) Bed 1 King bed(s) Bed 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Oven, Electric kettle, Dining table, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View City view, Pool view, View, Quiet street view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation
One-Bedroom Penthouse Room Type: Apartment Room Size: 112 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Guest bathroom, Shampoo, Private bathroom General Key card access, Air conditioning, Iron, Tile/Marble floor, Soundproof, Fire extinguisher, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, TV, Flat-screen TV, Cable channels, DVD player Services Wake-up service/Alarm clock, Wake-up service Kitchen Dryer, Toaster, Kitchen, Microwave, Dining table, Electric kettle, Wine glasses, Refrigerator, Kitchenware, Kitchenette, Stovetop, Washing machine Living Area Dining area, Sofa, Sitting area, Desk View Pool view, View, Quiet street view, City view, Landmark view Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Concierge services Physical distancing Single-room AC for guest accommodation

FAQ's

Is this Ascott Waterplace Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ascott Waterplace Surabaya?

Check-in time for Ascott Waterplace Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ascott Waterplace Surabaya have a swimming pool?

Yes, this Ascott Waterplace Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ascott Waterplace Surabaya?

Best-rates for the Ascott Waterplace Surabaya starts from $69 per night with includes Designated Smoking Area, Transportation/Shuttle, Security/Safety, Sports/Activities, Entertainment, Breakfast, Child Friendly, Internet, TV, Ocean View, Balcony/Terrace, Guest Services, Parking, View, Oceanfront, Air Conditioner, Pool, Accessibility, Business Services, Wellness Facilities, Restaurant, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ascott Waterplace Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this apartment 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the apartment has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ascott Waterplace Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ascott Waterplace Surabaya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ascott Waterplace Surabaya?

Based on the information reported by the owner or manager, the Ascott Waterplace Surabaya indicates 1 day stay policy at this apartment. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ascott Waterplace Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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